General laptop battery problems

  • New laptop battery not working - Check the laptop battery is fully charged. New laptop batteries are usually shipped in a discharged state and must be charged before use. It is recommended that an Li-Ion laptop battery receives an initial overnight charge (approximately twelve hours), whereas an NiMH laptop battery requires 24hrs. Refer to your manual for charging instructions. If not working when fully charged check the laptop battery is inserted correctly in the laptop.
  • Laptop shuts down automatically - Check the laptops Power Management settings, they may be set to turn the laptop off when the battery reaches a low level.
  • Laptop battery gets hot - It is normal for the laptop battery to become very warm to the touch during use. If it becomes too hot, take the battery out and let it cool down. If the laptop battery problem persists once it is inserted back into the laptop the battery could be defective.
  • Colour of new laptop battery is different to the original - This is not a problem as long as the laptop battery is definitely the right model number and the battery ratings match each other.
  • Lost laptop battery - You should be able to identify the laptop battery you need from your laptops instruction manual. If not most suppliers should be able to find the battery from the make and model of your laptop.